Total Quality Management
Course Summary
Course Outlines :
- Introduction to Healthcare Quality Concepts
- Introduction to Strategic Leadership
- Introduction to Performance Measurement and Improvement.
- Introduction to People Management
- Introduction to Communication
- Introduction to Patient Safety
- Introduction to Operation management
Course Details
By the end of this course, The healthcare professional will be able to
- Explain the basic healthcare quality concepts
- Participate in organization-wide strategic planning including development of mission, vision, goals, objectives, and leadership.
- Collaborate with quality department
- Contribute to the development and revision of a written plan for and case/care/disease/utilization management programs
- Coordinate a patient safety
Number of lectures : 5 Lectures
Course duration : 04:29:06 Hour
Course Content
Inquiries about the training course
Training course lecturers
Dr. Shereen Metwally
- Lecturer of Health Care Management at (ASU) The College of Health Solutions at Arizona State University (ASU), USA
- Lecturer of Quality management in healthcare, Executive Education - postgraduate diploma in Total quality management for healthcare reform- The American University in Cairo, School of Business (AUC)
- Lecturer of Hospital administration, Sadat Academy for Management Sciences.
- Lecturer of Hospital administration, (MQM) Master of Quality Management in Healthcare- Arab Academy for Science and Technology and Maritime Transport
- Business development Consultant at the President’s Egyptian Women's Health Initiative
- HONORARY ADVISOR IN THE HONORARY BOARD OF GLOBAL ADVISORS FOR CIAC OMMISSION
- CONSULTANT IN CENTRE FOR EURO MEDITRRANEAN COOPERATION PROJECT-ISFOL-ROMA-ITALY
PHD – CPHQ –– MBA – TQM
Professor \Consultant of Healthcare Management, Quality& Accreditation
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Lecturer
- Dr. Shereen Metwally
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Course duration04:29:06
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Number of lectures5 Lectures
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LanguageArabic
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CertificatesYes