The Power of Operational Excellence in Healthcare
Summary of the course
Introduction to The Power of Operational Excellence in Healthcare Business
The Triple Operational Challenge
The 7 Flows of Healthcare (Process Description)
Opportunities for Improvement
Lean Approach in Healthcare
Patient Experience and Reflections
Journey Mapping and Customer Corridor
Dimensions of Service Quality
Course Details
Number of lectures : 3 Lecture
Duration of the course : 04:04:00 hour
Course content
Inquiries about the training course
Lectures of the training course
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Dean of Yotta Medical School
Dr. Ahmed Yasser Soliman is a strategic visionary healthcare leader for more than 30 years of experience in Egypt and Gulf region.
He leds and participated in multinational teams in operation and management of more than 5 highly qualified JCI accredited hospitals in the region.
Dr.Soliman, MD, MBA qualified from Aberdeen University is a well known Professor, International Healthcare Management affiliated with Academy of Leadership Science Switzerland and some other Leadership institutes in Egypt with major interest in Emotional Intelligence, Artificial Intelligence, Strategic Thinking, Healthcare IT Solutions and Leadership.
He was the corporate CMO of Alameda HC group in Egypt inclusive of As-salam Int'l Hospital and Dar Alfoad Hospital.
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Lecturer
- Dean of Yotta Medical School
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Duration of the course04:04:00
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Number of lectures3 Lecture
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the languageArabic
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TestimoniesYes